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DELIVERY
We know you’ll be keen to receive your order as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues with your consignment.
Our couriers require the recipient’s phone number for each delivery. We can’t book your delivery unless you have provided us with a valid daytime phone number.
We pack every order carefully to ensure it reaches you in good condition. Your order will be sent through UPS and USPS.
All consignments are tracked. The tracking number can be viewed from within your eBay Purchases page.
If you have any questions about delivery, please contact us and we will do our best to make sure you’re happy.
NEED HELP?
Business hours:
Open 27/7
Phone: 855 650 0730(US)
Email: hello@petcontrolhq.com.au
During business hours we aim to respond within a few hours. If you send us a message late in the day, after hours, over the weekend, or on a public holiday, we will reply as soon as we can on the next business day.
"It's our love for Animals & Passion for our products that sets us apart from the rest."
Blog posts
Dog Diabetes Symptoms & Monitoring Tools in Australia & NZ (2025)
Learn how to detect diabetes in dogs, with this guide to early signs, symptoms, and home care tools to support your pet’s health and wellbeing.
Battery vs Rechargeable Cattle Prodders in Australia & NZ: Which One’s Right for Your Farm in 2025?
Comparing battery vs. rechargeable cattle prodders in 2025? Discover the pros, cons, and best picks for effective livestock handling.
How to Expand Your Electric Dog Fence to Cover a Larger Area
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