Your personal information collected through this site is gathered for the sole purpose of answering your inquiries and processing orders. Just as we would care for a precious pet, we promise to maintain all collected information in confidence and to use it only for legitimate purposes, ensuring it is not misused or mishandled.
Your information may be shared with our own pack - employees, agents, contractors, and advisors - as circumstances warrant. Rest assured, payment details aren't collected by Pet Control HQ as all payments are managed securely via Shopify’s checkout system. We never see your credit card or bank account details. We don’t share, provide, or sell your personal information to any external parties or mailing list providers - that’s a promise.
The information collected may be retained in our information systems for taxation and statutory compliance purposes and may also be used internally to assess our marketing effectiveness.
As a member of our pack, email addresses submitted through this site will be added to our marketing database for internal use only. Periodically, we may send you updates, newsletters, and information relating to our company, events and products. Fear not - every communication will include an opt-out link, so you can choose to unsubscribe at any time.
Our web servers may also sniff out information about your activities on our website, including the pages you view and your computer IP. This information is used exclusively for evaluating our website's effectiveness and popularity. Like a friendly nose nudge, this helps us keep improving. The statistics gathered may also guide us in our marketing approach.
At Pet Control HQ, the trust we build with you, our valued customers, is like the bond between a pet and its owner. For us it’s not just about making the sale it’s about always being there to provide you with ongoing support for your beloved pet.
Thank you for trusting us to keep your animals safe and healthy!