At Pet Control HQ, we're more than just a business - we're passionate pet lovers just like you! Our commitment is to ensure that every purchase you make with us brings you confidence and peace of mind. Therefore, we stand firmly behind our products with a comprehensive Australian Manufacturer's Warranty, in accordance with Australian law.

In the unlikely event your product develops a fault under warranty we'll repair or replace it. Please remember, while we gladly cover the cost of the repair or replacement, the shipping costs for returning the original item and sending out the replacement will fall on the buyer's side.

We take pride in our products, but sometimes, hiccups happen. If you receive a faulty item, don't worry - just send us a "bark" at so we can make it right by you. At Pet Control HQ, it's all about the love and care we have for you and your pets.