Dogs
Pet Control HQ Technical Guides & Videos
Standard Electric Dog Fence System with regular wire (1, 2 or 3 collars)

Possible reasons:
• There is a break in the wire loop
Disconnect the cables connected to the terminal points of the transmitter box. Use brand new, left over wire and make a small close loop (approximately 20m). If the transmitter box stops beeping then there is a break
somewhere along the boundary wire however if the transmitter box continues to beep then it means that the transmitter box has malfunctioned.
• The transmitter box has malfunctioned
This is caused by either a power outage or lightning strike or power surge. The transmitter box will need to be replaced.
• There is a break in the wire loop
Disconnect the cables connected to the terminal points of the transmitter box. Use brand new, left over wire and make a small close loop (approximately 20m). If the transmitter box stops beeping then there is a break
somewhere along the boundary wire however if the transmitter box continues to beep then it means that the transmitter box has malfunctioned.
• The transmitter box has malfunctioned
This is caused by either a power outage or lightning strike or power surge. The transmitter box will need to be replaced.
Your transmitter box will not beep if a closed loop has been detected. Try inserting your wires further to ensure both terminal points have received enough wire. If you box is still beeping, please contact our customer support team.
There are only two reasons the transmitter box would stop working:
1. It may just be that the power adaptor is faulty. Please can you search for a replacement 12V Power adaptor lying around your house and plug it into the transmitter box. If the transmitter box power light and loop light are illuminated then we know that the power adaptor is faulty.
2. If the transmitter box power and loop light both don’t illuminate when replacement power adaptor plugged in then it means that damage has occurred to the transmitter box either caused by a power outage, a power surge, or a lightning strike.
1. It may just be that the power adaptor is faulty. Please can you search for a replacement 12V Power adaptor lying around your house and plug it into the transmitter box. If the transmitter box power light and loop light are illuminated then we know that the power adaptor is faulty.
2. If the transmitter box power and loop light both don’t illuminate when replacement power adaptor plugged in then it means that damage has occurred to the transmitter box either caused by a power outage, a power surge, or a lightning strike.