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Replacement Shock Collar Strap for Deluxe Electric Dog Fence Kit
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Our replacement PU strap is suitable for our Deluxe electric shock collars. The sturdy buckle design ensures a secure and comfortable fit for your dog, while the high-quality PU material promises longevity and durability.
- Durability: PU is a strong material that resists tearing and regular wear and tear, making it perfect for dogs with busy lifestyles.
- Weather Resistance: PU is extremely resistant to all types of weather, so your strap won't be as readily harmed by the elements as other materials might be.
- Adjustable Fit: Similar to a belt our buckle enclosure allows for precise adjustments for an optimal fit, which is important for your dog's comfort and safety.
- Stylish Appearance: Our PU strap has a leather-like appearance which is aesthetically pleasing. Our strap is very simple to clean, which is excellent for dogs who like to play in muddy or filthy locations. Our buckle enclosure prevents your dog from slipping out of the collar because it is strong and dependable.
Note: Always leave approximately 2 finger spaces between the collar and your dogs neck for comfort and safety.
Specifications
- Receiver Strap: Adjustable and ranges between 21cm-68cm (dog neck circumference)
- Collar Material: PU
- Durable and Robust
Package Contents & Bonuses
- 1 adjustable collar strap
DELIVERY
At our pawsome company, we believe that getting your animal-friendly products should be as stress-free as a belly rub. That's why we offer Free shipping on all orders over $150 worldwide – ensuring animals everywhere are kept safe and healthy.
All orders placed before 12pm (AEST), Monday to Friday, will be packed with love and dispatched to you the same day. All items dispatched come with tracking included. Following dispatch we’ll send you an email with your tracking number. You can track your order from dispatch to delivery at: auspost.com.au and tools.usps.com
Our team needs a catnap now and then; all orders placed on Australian public holidays and weekends will be processed next working day.
We've partnered with Australia Post to ensure your parcel arrives safely and in a timely manner. If your pet is eagerly waiting at the door, express shipping is also available at an additional cost.
Due to our global service, delivery times may vary. We always strive to get your orders to you as quickly as possible, ensuring they arrive in purfect condition.
Thank you for choosing us for your pet supply care needs. We're excited to be part of your pet's journey to a safer, happier and healthier life!
NEED HELP?
Business hours:
8:30am – 5:30pm Melbourne time
Monday to Friday (closed public holidays)
Phone: 1800 755 303(AUS & NZ)
Email: hello@petcontrolhq.com.au
During business hours we aim to respond within a few hours. If you send us a message late in the day, after hours, over the weekend, or on a public holiday, we will reply as soon as we can on the next business day.
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Deluxe Electric Dog Fence with and without Remote FAQs
What are the dimensions and weight of the receiver collar?
• Size: 7 x 4 x 3 cm (2.75 x 1.57 x 1.18 inches)
• Weight: 190 g (6.7 oz)
What neck sizes does the collar strap fit?
The adjustable collar strap fits dogs with neck sizes from 21 cm to 68 cm (8.27 to 26.77 inches).
How much wire comes with the kit?
Each system includes 150 metres of boundary wire (approx. 492 feet), covering roughly one-third of an acre. Additional 150 m or 300 m rolls are available for larger areas.
What dog sizes is the system suitable for?
Designed for dogs weighing between 5 kg and 70 kg (11 to 154 lbs).
Is the collar waterproof?
Yes. The collar has an IPX7 waterproof rating, meaning it can be submerged in up to 1 metre of water for 30 minutes.
What is the collar’s activation range from the wire?
The receiver collar activates when your dog is within 1.5 to 2 metres (4.9 to 6.6 feet) of the boundary wire.
Can the system operate in freezing temperatures?
Yes. The system functions between –20°C to +60°C (–4°F to 140°F). Note that cold weather may reduce collar battery life.
Does the boundary wire need to be buried?
No. You can install the wire in several ways:
• Above ground: Run it through a conduit such as a garden hose or poly pipe.
• Mounted: Fix it to a fence (avoid metal fences).
• Underground: If preferred, bury the wire 10–15 cm (4–6 inches) below ground.
The collar works with the remote but not with the fence. What should I check?
• Ensure the metal prongs are firmly attached.
• Reset the collar battery by disconnecting and reconnecting the internal battery wire.
• If the issue persists, internal IC damage from repeated drops may be the cause. Contact customer support.
The collar isn’t working with the remote. What should I do?
• Ensure the collar is in dual mode (remote + fence), indicated by one green LED flash every 5 seconds.
• If it's in fence-only mode (flashing twice), hold the power button until the LED returns to single flashes.
• Refer to your user manual to re-pair the collar with the remote.
Why is my dog receiving corrections inside the safe area?
• Loop too small: Layouts under 80 m may require a resistor to stabilise the signal.
• Interference: Keep the wire at least 3 m from underground or overhead electrical lines.
• Sharp corners: Use rounded corners (1 m radius) to avoid erratic signal behaviour.
Why does the system only work in certain areas?
• Always use matching wire thickness and type for extensions.
• Avoid placing the wire near metal fences, sheds, or structures; maintain a 3 m distance.
Why is the transmitter box not powering on?
• No green LED on plug: The power adaptor may be faulty—replace the adaptor.
• Green LED on but system not functioning: The transmitter box may be damaged by a power surge or lightning.
Where should I place the transmitter box?
• Indoors or in a sheltered area (use a waterproof enclosure if installed outdoors).
• Keep at least 3 m from electrical appliances (e.g. fridges, air conditioners).
• If installing on a metal shed, insulate with a 10 cm wooden spacer.
What’s the difference between the Deluxe and Standard systems?
Deluxe System
Correction Levels: 3 automatic progressive levels
Collar Waterproofing: IPX7 (fully waterproof)
Wire Type: Heavy-duty
Coverage Area: Up to 10 acres
Additional Features: Dual-mode (fence + remote trainer)
Standard System
Correction Levels: 4 manually controlled levels
Collar Waterproofing: IPX4 (water-resistant)
Wire Type: Robust standard wire
Coverage Area: Up to 10 acres
Additional Features: Fence mode only
How do I perform a short loop test?
1. Disconnect the boundary wire from the transmitter box.
2. Attach a 20–30 m (66–98 ft) loop of spare wire.
3. Set the transmitter to Level 5.
4. Use the included test bulb to check the collar near the wire – it should light up if the system is working.
Why does the collar only respond when directly above the wire?
• The transmitter setting may be too high or low for your layout. Adjust accordingly.
• Check that the collar’s prongs are facing upwards towards the wire.
• Test the collar at dog height (20–50 cm) above ground level.
Why is the transmitter box constantly beeping?
• A wire break may have occurred. Disconnect and test with a short loop.
• Check for loose wire connections at the terminal.
• If beeping continues, the transmitter may be damaged from electrical issues.
How far apart should I place the training flags?
Install training flags 1 metre apart along the boundary zone to visually mark the safe area during training.
For more tutorial videos, please visit our Deluxe Electric Dog Fence System Overview and Troubleshooting Guides page.
