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About Us
About Our Founder
Hello Fellow Animal Lovers! I'm Adrienne Schafner, the proud pack leader of Pet Control HQ and Pet & Livestock HQ.
Being a veterinarian's daughter, my love and passion for all animals, great and small, was nurtured at an incredibly early age. My childhood home was like a miniature zoo menagerie, filled with an array of varied and unusual pets. I spent my formative years assisting my father in his retail vet pet shop, not only learning about different types of animals but also acquiring invaluable hands-on experience. The trajectory seemed natural for me to merge my passion, knowledge and admiration for animals with my business acumen which led to establishing Pet Control HQ and Pet & Livestock HQ…a specialty pet shop as your animals deserve the very best care!
Our Story
Pet Control HQ was founded on a passion for keeping animals safe, contained, trained and healthy. Our journey began with our founder, Adrienne Schafner, whose love for animals was nurtured from her childhood as the daughter of a veterinarian. Growing up surrounded by a menagerie of pets and assisting in her father's veterinary pet shop, Adrienne gained comprehensive experience and knowledge in animal care, behaviour and training.
This focus and commitment to animals well-being, combined with years of industry expertise, led to the creation of Pet Control HQ—a brand designed to bring trusted, high-quality and reliable animal care solutions to pet owners, farmers, ranchers, veterinarians, truckers and even professional trainers, including the Australian Police Force.
Customer-Centric Approach
🐾 Your experience matters – We offer expert guidance, exceptional customer support and post-purchase assistance to ensure you get the right solutions for your animal needs.
🐾 Designed with pet owners in mind – We create easy-to-use, effective and pet-friendly solutions that simplify pet care while ensuring their safety and well-being.
🐾 100,000+ happy customers – We’re proud to have served thousands of pet owners worldwide, helping them train, contain and care for their furry friends and farm companions.
Community & Trust
🐾 Supporting pet owners, farmers & trainers – We work hand-in-hand with vets, animal trainers and livestock professionals to develop specialised products that truly make a difference.
🐾 Endorsed by professionals – Our training, containment and well-being solutions are trusted by the Australian Police Force, veterinarians and livestock owners Australia wide and beyond.
🐾 Building a team – We’re more than just a pet brand—we're a community of passionate pet lovers, farmers, ranchers and trainers who share the same commitment to animal welfare.
Transparency & Ethical Practices
🐾 Ethical sourcing & production – We believe in high quality focussed manufacturing and only work with trusted suppliers who meet our strict quality guidelines.
🐾 Clear, honest information – We ensure transparent communication about how our products work so customers can make informed purchasing decisions.
🐾 Reliable & trusted brand – With strong relationships in the industry, we maintain a reputation for quality and integrity in everything we do.
About Pet Control HQ
This understanding guides every decision we make and every recommendation we give. Our expertise doesn't just come from textbooks, it's enriched by the wagging tails and purring companions in our own homes. We believe in the products we sell, often testing them on our own four-legged family members. When we say a product is good, it’s because we've seen the tail wags and heard the purrs of approval first hand!
Our commitment to excellence has earned us the reputation of the 'go-to experts' in the realm of pet care, trusted not only by pet parents but also by numerous pet retailers & groomers. Even the Australian Police Force relies on some of our products to train their canine partners.
We pride ourselves on supplying top-quality pet care products not commonly available at your local pet store. We make certain they are affordable, because we believe every pet deserves the best care.
Pet Control HQ isn't just a store, it's a community. We want to be your first choice, your Headquarters for all your pet care needs. Whether it's advice, products, or simply sharing pet stories, we're here for you, your family, and your friends.
At Pet Control HQ, we're not just about pets, we're about love, care, and creating a community of happy, safe and healthy pets!
Our Commitment to Animal Welfare & Safety
🐾 Keeping pets & livestock safe – We specialize in containment, training, and health-focused solutions to ensure your animals are kept safe, secure and well cared for.
🐾 Trusted by professionals & pet owners – Our products are used by vets, farmers, ranchers, groomers, trainers, and even law enforcement for canine training.
🐾 Proven reliability – Every product is designed with safety, effectiveness and long-term performance in mind.
Innovation & Quality
🐾 Cutting-edge pet & livestock solutions – We design and develop premium-quality electric fences, pet containment systems, bark collars, training devices and well being products to make pet ownership and animal care easier.
🐾 Designed for real-world use –We design and constantly improve our products based on customer needs and feedback, industry research and hands-on testing to ensure they meet the practical needs of pet owners, trainers, truckers and farmers.
🐾 Long-lasting durability – Our commitment to premium materials and superior quality ensures that every product is made to last.
Durability & Value
🐾 Built to last – Our products are designed for heavy-duty use, ensuring long-term durability and reducing the need for frequent replacements.
🐾 Cost-effective solutions – Investing in Pet Control HQ means you are getting high-quality, long-lasting solutions at affordable pricing - ensuring effective, reliable care without compromise.
🐾 Sustainability in mind – We aim to reduce waste and extend product life by offering replacement parts and repair options where possible.
Accessibility & Inclusivity
🐾 Serving customers everywhere – From urban pet owners to remote farmers, we make sure our high-quality pet and livestock products are accessible to all.
🐾 Shipping across Australia & internationally – Whether you’re in the city, countryside, or a rural farming area, our solutions are available wherever you need them.
🐾 Tailored solutions for all animals – We provide products for dogs, cats, horses, cattle, sheep and other livestock, ensuring no pet or farm animal is left behind.
Educational Commitment
🐾 Empowering pet owners & farmers – We offer detailed guides and FAQs to video tutorials and expert support via phone and live chat helping you make informed purchasing decisions and get the most out of our products.
🐾 Knowledge you can trust – Our resources are designed to help you train, contain, and care for your animals health and safety effectively.
🐾 Always here to help – Need guidance? Our support team is just a call or message away! With 24/7 live chat and same day call-back phone support, our team are always ready to assist you with product advice or troubleshooting.
At Pet Control HQ, our customers are at the heart of everything we do. We view ourselves as partners in your pet and livestock care journey, working as a team to ensure the best outcome for your pet and livestock. Your trust, feedback, and experience inspire the innovative solutions we create, helping to improve the lives of pets, farm animals, and their owners.
🐾 Because every animal deserves the best care.
