Turn on the remote and collar. Please do NOT have them plugged into a charger but containing some charge.
The collar needs to be in an unpaired state. If it is unpaired, then the green light on the collar will flicker and it is ready to be paired. If the green light is not flickering, then it is in a paired state and needs to be unpaired first.
To unpair:
- On the remote, press the bell and lightning bolt buttons at the same time (top right and third from the top right) until the numbers on the screen are running. With the remote antenna near but not touching the collar prongs, press either buttons 1,2 or 3 until a beep or 2 occurs.
- Then press the bell and lightning bolt buttons at the same time (top right and third from the top right) until the numbers on the screen stop running.
- This should unpair the collar and the light on the collar should now be flickering.
To pair:
- Press the ‘plus’ and ‘lightning bolt’ buttons at the same time (top left and third from the top right) until the numbers on the screen are running. With the remote antenna touching the collar next to the green LED light, press either buttons 1,2 or 3 until a beep or 2 occurs.
- Then press the ‘plus’ and ‘lightning’ bolt buttons at the same time (top left and third from the top right) until the numbers on the screen stop running. The collar should now be paired.
To Test:
- Press the button 1,2 or 3 on the remote (whichever you paired the collar to) and then press the vibrate button (second row down on the right). If the collar vibrates, then it is paired.