At Pet Control HQ, we’re always happy to chat with you. During our business hours (8.30am – 5.30pm Melbourne time), we aim to respond swiftly, typically within just a few hours! 

If you toss us a message after hours, over the weekend, or on a public holiday – no worries! Much like your loyal pet awaiting your return, we'll ensure to get back to you on the next business day. 

Whether you have a question, concerns, or even want to share a cute pet snapshot, we’re all ears! We're here to ensure your Pet Control HQ experience is as satisfying as a belly rub.


Opening Hours: 24 hours

Monday to Friday (closed public holidays)


Call: 1800 755 303 (AUS & NZ) or 855 650 0730 (USA & Canada)