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Metal Prongs for Standard Electric Dog Fence Shock Collar
30 Day Money Back Guarantee
100% Australian Owned
Free shipping on all orders over $150
1 Year Product Warranty
Replacement set of Metal Prongs for your Standard Shock Collar.
Standard Shock Collar sold separately.
Package Contents & Bonuses
DELIVERY
We know you’ll be keen to receive your order as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues with your consignment.
Our couriers require the recipient’s phone number for each delivery. We can’t book your delivery unless you have provided us with a valid daytime phone number.
We pack every order carefully to ensure it reaches you in good condition. Your order will be sent through UPS or Canada Post.
All consignments are tracked. The tracking number can be viewed from within your eBay Purchases page.
If you have any questions about delivery, please contact us and we will do our best to make sure you’re happy.
NEED HELP?
Business hours:
Open 24/7
Phone: 855 650 0730(CA)
Email: hello@petcontrolhq.com.au
During business hours we aim to respond within a few hours. If you send us a message late in the day, after hours, over the weekend, or on a public holiday, we will reply as soon as we can on the next business day.
"It's our love for Animals & Passion for our products that sets us apart from the rest."
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Frequently Asked Questions
What is the difference between water resistant and waterproof dog collars?
Water-resistant collars can withstand light rain or snow but shouldn't be submerged in water, whereas waterproof collars can be worn during baths or swims without damage.
How long do the batteries last in your products?
Battery life varies by product, but rechargeable collar batteries generally hold a charge for about 2 months, depending on usage and conditions.
At what age can I start using an electronic device on my pet?
It is recommended that pets be at least 6 months old and understand basic commands like "sit" and "stay" before using electronic devices.
Can I track my order online?
Yes, all dispatched orders come with a tracking number. Customers can use the provided UPS or USPS tracking URLs to check their order status online.
What are the warranty and replacement conditions if a product stops working?
If a product like a dog collar stops working due to damage, replacements may be offered under certain conditions related to the age of the purchase and the specifics of the damage.
What is the best way to take my dog out of the boundary or pet containment area?
Create an "invisible gate" at a specific location, turn off the system, remove the collar, and use commands like "sit" and "stay" to teach the dog where the exit point is.
